| Project Summary |
TERREGOV addresses the issue of interoperability of
eGovernment services for local and regional governments. The Project
integrates the dimensions of technological R&D, pilot applications
involvement and socio-economic research in order to offer a European
reference for the deployment of interoperable eGovernment services
in local governments. |
| Problem |
To implement the eGovernment agenda set up at political level all
over Europe, local governments face a challenge in redesigning their
business processes in order to :
Implement government processes that invoke services (eProcedures,
access to existing legacy information systems and databases) from
multiple administrations;
Make these government processes available to other administrations
as eGovernment services;
Support civil servants involved in such eGovernment processes in
getting a clear knowledge of the processes and of the services in
order to act as a knowledgeable front-end to citizens (providing
advices, identifying the most adequate services, launching the processes
for specific citizen cases).
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| Aim |
Taking the view that government services are offered
by a number of administrations interacting one with each other and
that local administrations often act as a front office to the Citizen,
the Project's goal is to make it possible for local, intermediate
(municipality groupings, districts, ...) and regional administrations,
called hereinafter local governments, to deliver online a large variety
of services in a straightforward and transparent manner regardless
of the administration(s) actually involved in providing those services.
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| Technical Approach |
From a technological perspective, TERREGOV focuses on the needs
for flexible and interoperable tools to support the change towards
eGovernment services, in emerging eGovernment interoperability frameworks.
It unfolds in 3 technological R&D Streams :
Web Services and eGovernment Processes to combine flexible eGovernment
interoperable services in end-to-end process workflows.
Semantic enrichment eGovernment Services to enable Web Services
to discover each other on a semantic basis.
Support to Civil Servants to enable civil servants to focus on the
added value of the service delivered to Citizens - increasingly
acting as advisers.
Most developments will have been performed in an Open Source model
to foster their dissemination.
User Drive will be provided through Pilot Activities conducted in
4 European countries from the very beginning of the Project. Pilots
will address Social Care as a common application area and will conduct
a series of experiments, trials and finally take-up between 2005
and 2007.
Complementing the technology and user drives, Socio-economic Research
will be the 3rd foot of the Project to address the impact of interoperable
eGovernment technologies on Human Resource, Policy and Business
Management in local governments, together with business modelling.
Finally an "Observatory on Interoperable eGovernment Services"
will be set up to leverage on the 3 project feet (technological
R&D, pilot applications, socio-economic research) and to serve
as the reference for anybody interested in the deployment of interoperable
eGovernment services in Local Governments. This Observatory will
thus aim at ensuring wide visibility, critical mass and impact beyond
the consortium.
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| Co-ordinator contact details |
AIRIAL Conseil
Pierre-James Spy-Anderson - +33 1 41028943
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| This project has been partially
funded by the European Commission under the IST initiative. The content
of this publication is the sole responsibility of the project partners
listed herein, and in no way represents the view of the European Commission
or its services. |
